How do I cancel my subscription?

First of all, sorry you want to cancel! We’d love to have feedback. What could we do to make the experience better for you? Let us know.

If you cancel your subscription, your access to the courses will disappear immediately.

1. Click ‘My Account’ in the top right corner under your profile image.

Step 1 - Click Account

2. Select the “Billing” tab

Step 2 - Click Billing

3. Click the “Subscriptions” tab, and then click “Cancel”

Step 3 - Cancel Subscriptions

You will not be charged again. Your access to premium content will also end immediately.

Thanks for using Level Up English!

I have a problem not listed on this page

Don’t worry! We’re here to help. If you have any more problems, just send us a message or email and we’ll get back to you as soon as possible. 

Scroll to Top