Help

Answering frequently asked questions

How do I delete my account?

Just send us a message and we’ll be able to delete your account. You can contact us via the contact form on the About page.

I didn't get my password to sign up

After joining, you need to create a password from the email sent to you. First of all, wait up to 1 hour to receive an email.

If you have not received any email after an hour, check the email address you entered is correct. If the email address has a typo or is wrong, let us know and we’ll change it for you and give you a temporary password.

If the email is typed correctly, also let us know and we’ll help you enter your account. We usually reply within a few hours.

I have a problem not listed on this page

Don’t worry! We’re here to help. If you have any more problems, just send us a message or email and we’ll get back to you as soon as possible. 

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