We care about your privacy at Level Up English, and we respect your data. If at any time you feel uncomfortable with anything we send your way, please contact us immediately.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information”.
We collect Device information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://allaboutcookies.org
– “Log files” track actions occurring on the site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and data/time stamps.
– “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the site
– We use Google Analytics, and Facebook Pixel tracking to track visitor data and client purchase – but the store data internally for our own use only. We also are GDPR compliant and only use the data with your consent.
Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including Credit cards, PayPal, email address and phone number). We refer to this information as “order information”
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfil any orders placed through the site (including processing your payment information, arranging for shipping and providing you with an invoice and/or order confirmation). Additionally, we use this order information to: Communicate with you; Screen our orders for potential risk or fraud; and, when in line with the preference you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
We use Google Analytics, Facebook Pixel for retargeting purposes but with your consent to follow GDPR compliance.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wordpress to design the website We also use Google Analytics to help us understand how our customer use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. As described above, we use your personal information to provide you with targeted advertisement or making communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiatives (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Facebook – https://www.facebook.com/settings/?tab=ads
Additionally you can opt out of some these services by visiting Digital Advertising Alliance’s opt out portal at: http://optout.aboutads.info/
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through our Site, we will maintain your order information for our records, unless and until you ask us to delete this information.
For more information about our privacy practices, if you have any questions, or if you would like to make a complain, please contact at